Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery time is usually 10–20 business days, depending on the destination.
Do you provide tracking information?
Yes. A tracking number will be sent to your email once your order has been shipped.
Can I return my order?
Yes. We accept returns within 14 days of delivery. Please contact us before returning any item.
Who pays for return shipping?
Unless the item is defective or incorrect, customers are responsible for the cost of return shipping.
How can I contact you?
You can contact us at yangyangzi113@gmail.com. We aim to reply within 48 business hours.